shipping policy

📦 Shipping Policy

Thank you for shopping with us! Below is our Shipping Policy to help you understand how we handle the delivery of your orders.

🚚 Shipping Timeframes

Processing Time:
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification when your order has shipped.

Estimated Delivery Time:

  • Standard Shipping (Domestic): 3–7 business days

  • Expedited Shipping (Domestic): 1–3 business days

  • International Shipping: 7–21 business days (may vary depending on destination and customs)

Please note that actual delivery time may vary due to external factors such as weather, postal delays, or customs.

🌍 Shipping Rates & Carriers

Shipping charges for your order will be calculated and displayed at checkout.

We ship via trusted carriers such as:

  • USPS

  • UPS

  • FedEx

  • DHL (for international orders)

Free Shipping:
We offer free standard shipping on all orders over $75 (U.S. only).

🌐 International Shipping

Yes, we ship internationally! Please note:

  • You may be subject to import duties, taxes, and/or customs fees, which are imposed once a shipment reaches your country.

  • These charges are your responsibility and are not included in the product price or shipping cost.

📦 Order Tracking

Once your order has shipped, you’ll receive a tracking number via email. You can use this number to track your package directly through the carrier’s website.

❗ Delays and Issues

We are not liable for shipping delays caused by:

  • Incorrect or incomplete address provided by the customer

  • Carrier delays

  • Weather conditions

  • Customs clearance procedures

If your package hasn’t arrived within the expected timeframe, please contact us at [your email address] with your order number.

📫 Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery. We’ll work with you to resolve the issue—whether that means a replacement, a refund, or a claim with the carrier.

💬 Contact Us

For any questions or concerns about your order or this shipping policy, please reach out to us:

📧 Email: [saifeldeenhaitham@gmail.coml]